Legal guarantee

All products available for purchase online through the ledial.it website are covered by the Legal Guarantee of Conformity governed by the Italian Consumer Code (Legislative Decree 206/2005 and subsequent amendments).

To exercise the Legal Guarantee for a purchase made on ledial.it, the customer can contact Customer Support by sending an email to [email protected] indicating:

  • Order number and date of purchase;
  • Detailed description of the defect found;
  • Any photo or video material demonstrating the issue.